Shipping Policy

Order Processing at BAGGU

At BAGGU, we start processing your order once payment has been successfully confirmed. Generally, this takes between 1-3 business days. Processing times may vary depending on product availability, order volume, weekends, holidays, and other operational factors.

Occasionally, items from the same order may be shipped separately to ensure faster delivery.

Delivery Estimates and Shipping Times

Estimated delivery times are provided during checkout and typically fall within 5-10 business days after processing. These estimates serve as guidance and are not guaranteed due to potential delays beyond our control.

Delays can arise from factors such as severe weather, carrier disruptions, customs processing, public holidays, transportation issues, seasonal demand, address inaccuracies, and other unforeseen events.

Shipping Methods and Charges

Shipping options vary based on your delivery destination, the products you purchase, package size, and availability. You will see applicable options and estimated delivery times during checkout.

Shipping fees are calculated and displayed before you finalize your order. From time to time, promotions may offer free or discounted shipping according to their terms.

Tracking Your Order

Once your order ships, tracking information will be provided. Please note that there can be a short delay between shipment and when tracking updates become visible in the carrier's system.

Ensuring Accurate Delivery

Please review your shipping address carefully before completing your order. Incorrect or incomplete addresses can cause delivery delays or may result in packages being returned to BAGGU.

Additional charges may apply in cases of undeliverable orders when permitted by law.

Handling Delays and Delivery Issues

Because many factors may impact delivery timing, all estimated delivery dates should be viewed as approximate. We appreciate your understanding if unexpected delays occur.

Damaged Packages: If your shipment arrives damaged, contact BAGGU customer support promptly. You may be asked to provide photos of the package, shipping label, and product to help with the investigation.
Missing Packages: If tracking indicates delivery but you cannot find your package, please reach out to customer support. We will review tracking information and liaise with the carrier as needed.

International Shipments

For international orders to the United States and other destinations, customs duties, import taxes, brokerage fees, and other charges may be applied by the destination country. Unless stated otherwise, these costs are the responsibility of the recipient.

Undeliverable Orders

Orders may be returned if packages cannot be delivered due to incorrect addresses, refusals, or unsuccessful delivery attempts related to the recipient. Where allowed by law, BAGGU may charge additional shipping or handling fees for reshipments.